Terms of service

Clear boundaries first. Great work after.

From browsing the site and trying demos to formal engagement — who is responsible for what, and what needs separate written confirmation.

01Public browsing

Cases and articles inform your evaluation

IP remains with the original rightsholders
02Enquiry ≠ contract

Submitting a form creates no engagement

Formal work needs confirmed scope and terms
03Written terms prevail

The contract defines deliverables

Pricing, schedule, acceptance and rights
01

Acceptance of terms

These terms govern your access to and use of CLOUBAY — the site, cases, articles, industry demos, contact forms and other public features. The site is operated by 深圳市云湾出海科技有限责任公司.

By visiting the site or using its features you confirm you've read and agree to these terms. If you use the site on behalf of a company or organisation, ensure you're authorised to act for it.

Projects are governed by written documentsThese terms govern site use. Scope, pricing, schedule, payment, delivery, acceptance and IP for formal projects follow the contract, proposal or order confirmed by both parties.
02

Nature of site content

Service descriptions, cases, articles, price ranges and process overviews help you understand CLOUBAY. We keep content clear and accurate, but actual project cost, launch timing and outcomes depend on scope, material readiness, third-party systems and collaboration.

Content marked “concept project”, “industry demo” or similar showcases design and technical direction — it doesn't represent real client engagements, real operating data or live businesses. Uncommitted showcase content is no warranty, offer or professional advice.

03

Enquiries and engagement

Submit your project background, service needs, budget and timeline via the contact page. Whether we continue depends on capacity, capability and fit.

  • Submitting a form, receiving an auto-confirmation or holding initial talks creates no engagement, employment, agency or partnership;
  • Quotes and direction suggestions are for evaluation within their validity period and aren't final commitments until confirmed in writing;
  • Formal engagements usually begin once scope, fees, schedule and key responsibilities are confirmed in writing.
04

Scope, changes & acceptance

Projects proceed on the pages, features, content, deliverable formats and milestones both parties confirm. Clients should verify key business information, brand assets and functional requirements before confirming.

Scope changesNew pages, features, languages, integrations or content production may affect fees and schedule — explained and confirmed before implementation.
Feedback & confirmationBoth sides consolidate feedback at agreed checkpoints. Schedule shifts caused by delayed materials or sign-off are re-coordinated.
Acceptance & launchAcceptance follows the confirmed criteria; post-launch requests or environment changes typically move into maintenance or a new phase.
05

Your materials & responsibilities

You must ensure the text, images, fonts, trademarks, code, data and account details you submit or provide are genuine and lawful, with the licences needed for the project. You may not ask us to produce, publish or link to unlawful, misleading, infringing or security-threatening content.

To keep the project moving, please provide complete materials, necessary account access and timely feedback as agreed. Where third-party platforms, domains, payments, ads, maps or other external services are involved, you must also follow their rules and fee arrangements.

06

Intellectual property & licences

Unless marked otherwise, this site's branding, interface design, text, graphics, code and original showcase content belong to CLOUBAY or the relevant rightsholders. You may browse and share internally to evaluate our services — you may not copy, sell, adapt, bulk-scrape or misrepresent sources without permission.

Ownership, source-file delivery and usage scope of formal deliverables are set by the project's written agreement. Open-source software, commercial fonts, stock assets, plugins and other third-party materials remain under their original licences — delivery doesn't transfer third-party rights.

07

Industry demos & third-party resources

Industry demos are environments for experiencing information architecture, visual direction and interaction. They may use fictional brands, placeholder text, generated content or third-party resources under their own licences. Forms, transactions, accounts and business data inside demos are not production systems.

External links are operated by their respective third parties. Once you open an external site, its availability, content, fees and privacy rules are that party's responsibility — verify the domain, permissions and terms before authorising anything.

08

Acceptable use

You may not use this site to engage in or assist:

  • Unlawful, fraudulent, harassing or infringing activity, or spreading malicious or harmful content;
  • Bypassing authentication, access control, rate limits or other security measures;
  • Uploading malicious files, probing for vulnerabilities, or disrupting the server, admin, demos or other users;
  • Automated scraping, bulk requests or content copying that imposes unreasonable load;
  • Impersonating CLOUBAY, our clients or third parties, or fabricating partnerships or project outcomes.

On discovering such behaviour we may restrict access, keep necessary records, remediate risks and take further lawful measures.

09

Availability, changes & liability

We maintain the site reasonably, but don't guarantee public pages, demos or third-party connections will be uninterrupted or error-free at all times. Maintenance, upgrades, network failures, security incidents or factors beyond our control may make some features temporarily unavailable.

To the extent permitted by law, indirect losses arising from reliance on unconfirmed site information, third-party service failures, or use of the site in breach of these terms rest with the responsible party under applicable law and specific agreements. Liability that cannot lawfully be excluded or limited is unaffected.

10

Updates, governing law & contact

We may update these terms as features, service models, security requirements or laws change, marking the latest revision at the top. Updates don't retroactively alter signed project agreements unless both parties confirm or the law requires.

These terms are governed by the laws of the jurisdiction where the operating entity is registered. Disputes should first be resolved through friendly negotiation; failing that, they go to the competent court.。

Questions about these terms? Email the contact page。

Contact

Questions? Tell us directly.

Describe your question and the relevant scope — we'll verify and respond promptly.

Submit a request