C
Cloubay
Digital asset custody · 6 categories watched

Your domains, SSL, servers —
watched 24×7,
alerted 30 days before expiry.

What clients lose isn't money — it's the primary domain they forgot to renew. We custody every domain, SSL, server, mailbox, CDN you own. Three pre-expiry alerts at 30 / 14 / 3 days. 30-min human response when things break. From ¥480/mo — 100× cheaper than losing one domain.

Why DIY breaks

You vs us · 5 things most likely to bite

Doing it yourself
On ClouBay custody
Renewal alerts
Email lost in promo folder, SMS filtered by carrier
30/14/3-day triple alerts: email + WeChat + SMS
Incident response
Up at 3 a.m. debugging it yourself
Human response in 30min, 7×24 on call
Monthly reconciliation
Excel + 6 vendor invoices + finance chasing receipts
One unified PDF + consolidated VAT invoice
Departure risk
Ops engineer leaves → passwords + renewals chaos
Ownership stays with you, takeover doesn't depend on individuals
Cross-vendor coordination
Aliyun / Tencent / CF / Namecheap / RNW support each
One contact, one WeChat group, one statement
What's covered

6 asset categories · full lifecycle

Registration / config / renewal / monitoring / incident / handover — every step has a written SOP. So nothing breaks when one person leaves.

Domain butler

Register / renew / transfer / WHOIS / DNS — single home

  • .com / .cn / .ai / .io / .co — every TLD
  • Triple renewal alerts (30 / 14 / 3 days)
  • DNS config + health check + 24×7 monitor
  • WHOIS privacy guard
  • Migrate to our NS — zero ops thereafter

SSL certificates

Auto-renewing Let's Encrypt + commercial certs

  • Free Let's Encrypt auto-renew every 90 days
  • EV / Wildcard / multi-domain commercial certs
  • Auto-deploy to Nginx / Cloudflare / CDN
  • 30-day expiry alert + auto-retry renewal
  • SSL Labs A+ config (HSTS, OCSP Stapling)

Servers

Domestic + overseas clouds, all on one console

  • Aliyun / Tencent / AWS / GCP / Vultr / DigitalOcean
  • Renewal + scaling + resource monitoring
  • OS updates + security patches (with your approval)
  • Docker / process monitor + anomaly alerts
  • Incident response (full disk, OOM, DDoS)

Business email

Aliyun Mail / Google Workspace / Tencent Exmail

  • Domain mailboxes + DKIM / SPF / DMARC
  • Workspace account & permission groups
  • Anti-phishing / anti-spam / ransomware filter
  • Onboarding + offboarding mailbox handover
  • Mail archive + compliance retention

CDN / backups

Cloudflare / Aliyun OSS / Qiniu / AWS S3

  • Global CDN + DDoS protection
  • Daily off-site DB backup (2 sites, 3 copies)
  • Static asset version rollback
  • Load testing + cache strategy tuning
  • Geo-compliant nodes (EU / US-East / SG)

Monitor & alerting

Uptime + SSL + DNS health, all in one feed

  • 1-min uptime probes (5 global nodes)
  • SSL / domain / cert 7-day expiry calendar
  • Anomaly → SMS + WeChat + phone (3-channel)
  • Monthly health PDF + SLA compliance stats
  • Status page (publishable, builds client trust)
What you see

One dashboard · across every asset

Clients log in to one panel, not 6 vendor consoles. Renewal calendar, uptime curves, security state, monthly savings — a CEO gets it in 30 seconds.

custody.cloubay.com
Expiring within 30 days
7items
5 alerts sent · 3 already auto-renewed
SSL Labs grade
A+all sites
12 sites · HSTS enabled across the board
30-day availability
99.98%
1 maintenance window, 4 minutes
Saved this month
¥18,400
Early renewal · plan consolidation · late-fee avoided
Three tiers

5 / 15 / unlimited · pick by asset count

Small teams · 1-2 sites · single owner

Lite

¥480/ mo
  • 5 assets in custody
  • Monthly statement (PDF)
  • Triple email alerts (30/14/3 day)
  • Business-hour 4h response
  • Standard SLA 99.5%
Start
SMBs · multi-site · cross-border teams

Standard

¥980/ mo
  • 15 assets in custody
  • Weekly recon + monthly health report
  • 3-channel alerts (SMS + WeChat + phone)
  • 7×24 incident, 30-min response
  • SLA 99.9%
  • Quarterly renewal planning call
Pick Standard
30+ assets · multiple business lines · IPO-ready

Pro

¥2,480/ mo
  • Unlimited assets
  • Real-time dashboard (SSO)
  • Dedicated tech contact (group chat + phone)
  • 15-min incident response
  • SLA 99.99%
  • Quarterly health audit + recommendations
  • Full handover on departure / takeover
  • VAT invoice itemized per asset
Talk to sales
How to start

4 steps · full takeover within a week

  1. 1
    Step 1

    Asset audit

    One form. We list every domain, SSL, server, mailbox, CDN you own. We chase what's missing, rescue what's expired. Done in 3 business days.

  2. 2
    Step 2

    Custody onboarding

    We do not require you to transfer NS or ownership. You keep the title; we get day-to-day ops permissions. 30-day cancellation, you walk away with everything.

  3. 3
    Step 3

    Monitor & run

    24×7 uptime probes, automated anomaly alerts. Renewal calendar pings 30 days ahead — we renew, you confirm, payment goes through your corporate account.

  4. 4
    Step 4

    Monthly report

    1st of each month, one PDF: asset list, renewal log, uptime curves, late-fees avoided, next-month watchlist. Your CEO can read it in 60 seconds.

Service level

SLA in the contract · failure → pro-rata refund

MetricLiteStandardPro
Response time4h business7×24 / 30min7×24 / 15min
Recovery time4h2h1h
Renewal alertsEmailEmail+WeChat+SMSEmail+WeChat+SMS+phone
Lapse rescueWithin 24hReal-time + funded rescue
Monthly uptime99.5%99.9%99.99%

SLA misses → pro-rata service fee refund, baked into the MSA.

FAQ

What you might want to ask

Are you taking over my domain ownership?+

No. Title stays with your entity at all times. We only need 'admin' permissions for renewal, configuration, monitoring. Revocable in 30 days — rotate one API token and we're out.

Why can't I just set my own renewal calendar?+

Have you tried? Domain expiry has a 7-30 day grace period. Miss that and a snipping company grabs it; the primary domain isn't coming back cheaply. Two of our clients have paid five-figure sums to recover their main domain. This isn't a job for human memory — it needs SOP + 3-channel alerts + a fronted budget.

How is pricing structured? Per asset or flat?+

Flat monthly + assets included by tier. Overflow at ¥40/asset/mo. Single invoice on the 1st, paid via corporate transfer, VAT 'tech service' invoice issued.

I have Aliyun + Tencent + AWS + Cloudflare + Namecheap. Do you handle them all?+

All of them. The whole point is to compress 6 vendor relationships into one contact. Renewals, recon, invoices, incidents — all flow through us.

How do I reach you when something breaks?+

Standard and up: 7×24 incident channel (group chat + ticket). Pro: dedicated technical contact phone. Someone responds within 30 min — within 15 min on Pro.

How do renewal payments flow?+

Three options: ① you prefund a corporate account, we pay; ② we pay then reconcile end-of-month; ③ upgrade to ClouBay Prepaid balance and pull from there. Most clients pick ③ for sanity.

Do you need root access on my servers?+

Standard tier is read-only monitoring — we do not touch your code. Pro requires deploy / patch permissions, signed authorization, full audit log, revocable any time.

If we're not happy, can we leave with our assets?+

30-day cancellation. Title is always yours. Walking away = rotating one API token. We don't do hostage custody.

VAT invoices?+

Yes. Monthly consolidated 'tech service' VAT invoice. Pro tier supports per-asset itemized invoicing on request.

How is this different from /operations (managed ops)?+

/operations runs the 'content / business' layer (articles, support, SEO). /custody runs the 'asset / infra' layer (domains, SSL, servers staying alive). One watches the business, one watches the root. SaaS clients usually buy both.

Compress 6 vendor relationships into one monthly report.

Stop tracking 12 renewal dates. Stop chasing 5 support queues. From ¥480/mo. 30-day no-questions refund. Walk away with every asset whenever you want.